12 Month Guarantee Terms & Conditions
1. Terms
2. Conditions - what you must do
i. Contact us immediately if your vehicle displays any warning lights, warning symbols or warning messages, and follow our instructions.
ii. Make a contribution to the cost of repairs or replacement following failure of certain items as set out in the Contribution Clause
3. Exclusions - what is not covered
iii. Rim, paint, upholstery, heated seats, any remote controls, or any cosmetic items.
iv. Batteries, tyres, exhaust system, chassis, panels, catalytic converters, DPF filters, fuel tanks, water tanks, bulbs, keys, air bag suspension, seats and seating mechanisms, brake pads, brake shoes, brake linings or brake rotors.
v. Repairs to or replacement of the vehicle’s shock absorbers or mountings, air bags and air bag components.
vi. Clutch assembly and all associated components (manual gearbox only); flywheel.
vii. Drive belts; glow plugs; spark plugs.
viii. Consumables required (for example oils, filters, and fluids) as a result of the repair of any component covered by this guarantee.
ix. Cam belt or cam chain replacement and any damage resulting from defective cam belts or cam chains, where the cam belt or cam chain was not previously replaced in accordance with either our or the vehicle’s manufacturer’s recommendation. Any fault or defect identified in a recall by the manufacturer of the vehicle; any design fault or any fault or defect existing at the time the vehicle was purchased, and any damage resulting from these faults or defects.
x. Repairs to or replacement of components carried out without our prior authorisation.
xi. Repairs to or replacement of components required as a result of wilful damage, neglect or abuse of the vehicle.
xii. Repairs to or replacement of components required as a result of failure to take reasonable care of the vehicle including following a failure of the vehicle.
xiii. Repairs to or replacement of components required as a result of the vehicle being involved in an accident.
xiv. Repairs to or replacement of components required as a result of the use of incorrect fuel or fluids (including the following when not recommended by us or the manufacturer of the vehicle:- (i) use of fuel with a non-approved octane rating (ii) use of bio fuel.)
xv. Repairs to or replacement of components also covered by any insurance policy or warranty.
xvi. Repairs to or replacement of components required as a result of external forces including, without limitation, contamination, water damage, fire, natural disaster, atmospheric conditions, rodent damage, stone strike, corrosion, rust or the perishing of any part of the vehicle.
xvii. Any vehicle failure whilst the vehicle is being used as a taxi, courier vehicle, shuttle, delivery vehicle, or any vehicle used for hire or reward except for any vehicle failure occurring whilst on Camplify hire or use.
xviii. Diagnostic costs to determine the cause of the failure including dismantling and re-assembly costs, if the repairs to or replacement of components are not covered under this guarantee.
xix. Any electrical or mechanical items that were installed after the date of the RVSC Sale and Purchase agreement by any party unless those items were installed by RVSC or one of their appointed agents and any failure arising from these items.
xx. Any consequential loss or damage.
4. Contribution Clause
i. Certain items have a shorter life expectancy than others and require more attention during their life. Because our guarantee is so comprehensive, it is likely that, repairs or replacement will extend the life of these items and you will accrue betterment. As a result if any of those items listed below fail whilst in use during the period of the Guarantee, we will require you to contribute to the cost of repairs or replacement. The items that are subject to this Contribution Clause are as follows:
- a. Refrigerators
- b. Refrigerators/freezers
- c. Freezers
- d. Gas cookers
- e. Gas Ovens
- f. Water heaters
- g. Communication & Entertainment systems
- ii. Your contribution to repairs of replacement of these items will be as follows:
- a. Aged 0-3 years $NIL
- b. Over 3 years and less than 5 years $350
- c. Over 5 years $400
5. GST
i. All dollar amounts are expressed in this contract are inclusive of GST (where applicable).
6. Limitations of the Guarantee
i) Category A
Where you are the first registered owner and the cab/chassis was manufactured less than 12 months from the date you signed the RV Super Centre Sale & Purchase Agreement
- Limit = $20,000
i) Category B
Where at the date of signing of your RVSC Sale & Purchase Agreement the vehicle has travelled less than 250,000k m and the cab/chass is was manufactured less than 15 years ago.
- Limit = $5,000
- $5,000 except in respect of the following where the limit is $1,000 - refrigerators, refrigerators/freezers, freezers, gas cookers, gas ovens, water heaters, reversing cameras, solar power systems, aerials and satellite dishes, diesel, space or fuel heaters, communication & entertainment systems
i) Category C
Where at the date of signing of your RVSC Sale & Purchase agreement the vehicle has travelled less than 375,000km and the cab/chassis was manufactured less than 15 years ago.
- Limit = $3,000
- $3,000 except in respect of gearboxes and transmission systems where the limit is $1,500 and for the following items where the limit is $1,000 - refrigerators, refrigerators/freezers, freezers, gas cookers, gas ovens, water heaters, reversing cameras, solar power systems, aerials and satellite dishes, diesel, space or fuel heaters, communi cati on & entertainment systems
