12 Month Guarantee Terms & Conditions



Terms
GST
Conditions
3. The following conditions apply to the RV Super Centre Guarantee:
i) As a condition of this guarantee, you are required to contact us immediately and follow our instructions if your vehicle displays any warning lights, warning symbols and/or warning messages. Failure to do so will result in the guarantee cover being void.
ii) Some items/products have a shorter life expectancy than others and require more attention. If these items (itemised in clause 4) require repair or replacement in the first 12 months of ownership, you will be subject to pay a vehicle owner contribution (dependent on the age of the product that requires repair or replacement). Refer to clause 4.
Contribution Clause
4. If any of the items listed below fail whilst in use during the period of the Guarantee, RV Super Centre will require a contribution to the cost of repairs or replacement.
The items that are subject to the Contribution Clause are as follows:
- Refrigerators
- Refrigerators/freezers
- Freezers
- Gas cookers
- Gas Ovens
- Water heaters
- Communication & Entertainment systems
- Reversing cameras
- Solar power systems
- Aerials and satellite dishes
- Diesel
- Space or fuel heaters
- Gearboxes and transmission systems
- Aged 0-3 years $NIL
- Over 3 years and less than 5 years $350
- Over 5 years $400
Exclusions of the Guarantee
iii. Rim, paint, upholstery, heated seats, any remote controls, or any cosmetic items.
iv. Batteries, tyres, exhaust system, chassis, panels, catalytic converters, DPF filters, fuel tanks, water tanks, bulbs, keys, air bag suspension, seats and seating mechanisms, brake pads, brake shoes, brake linings or brake rotors.
v. Repairs to or replacement of the vehicle’s shock absorbers or mountings, air bags and air bag components.
vi. Clutch assembly and all associated components (manual gearbox only); flywheel.
vii. Drive belts; glow plugs; spark plugs.
viii. Consumables required (for example oils, filters, and fluids) as a result of the repair of any component covered by this guarantee.
ix. Cam belt or cam chain replacement and any damage resulting from defective cam belts or cam chains, where the cam belt or cam chain was not previously replaced in accordance with either our or the vehicle’s manufacturer’s recommendation. Any fault or defect identified in a recall by the manufacturer of the vehicle; any design fault or any fault or defect existing at the time the vehicle was purchased, and any damage resulting from these faults or defects.
x. Repairs to or replacement of components carried out without our prior authorisation.
xi. Repairs to or replacement of components required as a result of wilful damage, neglect or abuse of the vehicle.
xii. Repairs to or replacement of components required as a result of failure to take reasonable care of the vehicle including following a failure of the vehicle.
xiii. Repairs to or replacement of components required as a result of the vehicle being involved in an accident.
xiv. Repairs to or replacement of components required as a result of the use of incorrect fuel or fluids (including the following when not recommended by us or the manufacturer of the vehicle:
- use of fuel with a non-approved octane rating
- use of biofuel.)
xv. Repairs to or replacement of components also covered by any insurance policy or warranty.
xvi. Repairs to or replacement of components required as a result of external forces including, without limitation, contamination, water damage, fire, natural disaster, atmospheric conditions, rodent damage, stone strike, corrosion, rust or the perishing of any part of the vehicle.
xvii. Any vehicle failure whilst the vehicle is being used as a taxi, courier vehicle, shuttle, delivery vehicle, or any vehicle used for hire or reward.
xviii. Diagnostic costs to determine the cause of the failure including dismantling and re-assembly costs if the repairs to or replacement of components are not covered under this guarantee.
xix. Any electrical or mechanical items that were installed after the date of the RVSC Sale and Purchase agreement by any party unless those items were installed by RVSC or one of their appointed agents and any failure arising from these items.
xx. Any consequential loss or damage.
Limitations of the Guarantee
i) Category A
From the date of signing your RVSC Sale & purchase agreement:
- First registered owner
- Cab/chassis was manufactured less than 12 months ago
Vehicle coverage up to $20,000, except for exclusions in clause 3.
i) Category B
From the date of signing your RVSC Sale & purchase agreement:
- Has travelled less than 250,000 km AND
- Cab/chassis was manufactured less than 15 years ago
Vehicle coverage up to $5,000, except for exclusions in clause 3 and in respect to the items listed in Clause 4.
i) Category C
From the date of signing your RVSC Sale & purchase agreement:
- Has travelled less than 375,000 km AND
- Cab/chassis was manufactured less than 15 years ago.
Vehicle coverage up to $3,000, except for exclusions in clause 3 and in respect to the items listed in Clause 4.