Delivery and Shipping
Normal Delivery times
We will normally send your order from our store at 169 Bush Road, Albany, Auckland. Some online products are not stocked in our store, and these products will be sent directly from our supplier.
You can also collect your order for no processing fee – yes it’s FREE to collect! Please click HERE for details.
Otherwise, transit times are below. These are estimates only and can be affected by weather, holidays or factors outside of our control.
- North Island (2-3 working days)
- North Island Rural and islands (3-5 working days)
- South Island (2-3 working day)
- South Island Rural and islands (3-5 working days)
- Items sent directly from Suppliers (7-14 working days).
If you choose to collect your order, we will confirm via phone or email when your order is ready. For items stocked with our supplier, we will order them into the store for you to collect. Please allow 7-14 working days for your order to arrive in store. Items in stock in store may be available to collect on the same day. If your order is urgent, please contact us on 0800 52 00 55.
Indicative Shipping Costs While Browsing
To help you determine the estimated product cost (including shipping) for a given product, we provide indicative shipping prices based on the entered qty and postcode.
The actual shipping price based on all products in the total order will be calculated at checkout based on your location and post code.
Shipping Rates Guidelines For Delivery
Standard/Small Items: $10
Medium Sized Items: $20 Examples of medium items are:
- Caravan/Motorhome Covers
- Duvalay Sleeping Bags
- MGI Giant Step
- Solar Panels
Standard and Medium Items are sent Via Post Haste with courier tracking included online in your order if sent from our Auckland Branch, if items are sent from our Christchurch branch or direct from Supplier courier tracking is available by request.
Large Items: $40
Examples of Large items are:
- Bike Racks
Large Items are sent via Mainfreight or direct from Supplier, Carrier tracking of these items are available by request.
Shipping Rates Guidelines For Outer Island Delivery
- Waiheke Island will incur an additional charge of $22.50
- Please contact us to discuss delivery to Outer Island locations such as Great Barrier, Stewart Island and Chatham Islands.
Special location delivery charges
We deliver to most locations in New Zealand. Our couriers and freight forwarders charge an additional fee to deliver to the following locations and we have to pass on that fee.
- Waiheke Island
- Chatham Islands
- Stewart Island
- Great Barrier Island
Once you order, we will contact you to confirm the exact shipping charge for these locations.
International Delivery and Postal Boxes
Sorry, we only deliver to New Zealand and cannot deliver to PO Boxes. Although we are happy to send your order to your freight forwarder or shipping agent within New Zealand.
We will discuss the best way to deliver or pickup your vehicle at the time of purchasing a vehicle from us.
Vehicles are excluded from standard and special delivery charges outlined above.