Delivery and Shipping

Guide to Shipping Costs - North/South Islands



Product Size


$10 Small

Parts, small homewares, small hardware, small plumbing

$20 Medium Small vents & doors, small portable toilets & cassettes, medium homewares,
small appliances, small outdoor & living furniture
$45 Large Any small product over 30kgs, bike racks, vehicle covers, large vents & doors,
large portable toilets, small appliances, small water tanks, large outdoor & living furniture
$90 Extra Large

Awnings under 3.5m, medium appliances, large water tanks, large solar panels

$150   Oversized Awnings 3.5m & over, rail tracks, large appliances, extra large water tanks,
generators & large power management


To help you determine the estimated product cost (including shipping) for a given product, we provide indicative shipping prices based on the entered qty and postcode. The actual shipping price based on all products in the total order will be calculated at checkout based on the largest shipping cost item and your location/post code.

Guide to Shipping Delivery Times*

Our orders will be dispatched out of our Auckland or Christchurch warehouses, products marked ‘online only’ will be dispatched directly from our supplier.

2-3 working days Residential & Business delivery addresses
3-5 working days Rural delivery addresses (dependent on rural delivery service) 
Up to 7-14 working days Items sent directly from Suppliers

Guide to Freight Companies We Use

Small to Large products will be sent via Post Haste Couriers and a tracking link will be automatically emailed to you. Extra Large to Oversized products will be sent via Mainfreight or direct from our Suppliers, tracking (consignment information) of these items is available by request.

Guide to Shipping Costs for Outer Island Delivery

We deliver to most locations in New Zealand. Our couriers and freight forwarders charge an additional fee to deliver to the following locations and we have to pass on that fee.

Waiheke Island an additional charge of $22.50
Chatham Islands additional charge dependent on order TBC
Stewart Island additional charge dependent on order TBC
Great Barrier Island additional charge dependant on order TBC


Once you order, we will contact you to confirm the exact shipping charge for these locations or contact us via phone or email and we will happily provide you with a quote.

International Delivery and Postal Boxes

Sorry, we only deliver to New Zealand and cannot deliver to PO Boxes.
Although we are happy to send your order to your freight forwarder or shipping agent within New Zealand. Contact us to find out more.

Guide to Click & Collect process - click here for information

Please note that when using our Click & Collect service, for your order to be released you need to present 2 forms of identification: Photo ID (such as a New Zealand driver's licence, Passport, or 18+ card)  and the Card you purchased with. 


If you have any shipping questions, please contact our friendly team 
on 0800 52 00 55 (extn 6) or email for more information.


Please note that orders with multiple items may be dispatched in separate packages.  This may cause delivery timeframes to vary.


*All delivery estimates could be subject to change due to factors outside our control such as weather, traffic incidents or increased courier demand during holiday periods.