RV Super Centre Guarantee
When purchasing a new or pre-owned motorhome, you want it to be worry-free, with no serious issues down the track. We understand this and want our customers to feel confident purchasing an RV from us. We stand behind all our motorhomes and have put that in writing with our 12-month RVSC guarantee. This special guarantee is in addition to any manufacturer warranty provided on new or near new vehicles or their components. Our guarantee covers mechanical issues as well as the inside and outside of your RV. And best of all, it's free with every vehicle we sell. Nobody else does this.
As you would reasonably expect, about the only things we don't cover are consumables, which are items that are designed to wear and be replaced. Also, there may be some guarantee limits, which relate to your vehicle's age. For these limits and to see what we class as consumables, please refer to our Terms and Conditions.
OUR GUARANTEE TO YOU
If any part of the vehicle should fail in use during guarantee period we will repair the vehicle to a condition in no way inferior to its condition at the start of the Guarantee Period, subject always to the following Terms, Conditions and Exclusions.
EXTEND YOUR GUARANTEE WITH A SERVICE PLAN
Depending on the age of your vehicle (and some other criteria) you can also purchase a Service Plan. These plans ensure your vehicle will be well maintained, which will extend its life, so you can enjoy more trouble-free motoring.
When you purchase one of our Service Plans, all you need to do is bring your RV to us when it's due for its service, and we'll handle almost everything under your plan. Please visit our Service Plans page for full details.
Best of all, as long as you maintain a Service Plan with us, the vehicle guarantee will be extended, providing up to 4 years of trouble free motoring. To find out more, please talk to one of our friendly RVSC consultants.
The cost of repairs we make to your vehicle will be limited to the retail value of repairs as set out in the schedule below. The aggregate of the amounts we will pay during the guarantee period will not exceed the current market value of your vehicle at the time of the most recent failure.
Where you are the first registered owner and the cab/chassis was manufactured less than 12 months from the date you signed the RV Super Centre Sale & Purchase Agreement.
Limit = $20,000
Where at the date of signing of your RVSC Sale & Purchase Agreement the vehicle has travelled less than 250,000km and the cab/chassis was manufactured less than 15 years ago.
Limit = $5,000
$5,000 except in respect of the following where the limit is $1,000 - refrigerators, refrigerators/freezers, freezers, gas cookers, gas ovens, water heaters, reversing cameras, solar power systems, aerials and satellite dishes, diesel, space or fuel heaters, communication & entertainment systems
Where at the date of signing of your RVSC Sale & Purchase agreement the vehicle has travelled less than 375,000km and the cab/chassis was manufactured less than 15 years ago.
Limit = $3,000
$3,000 except in respect of gearboxes and transmission systems where the limit is $1,500 and for the following items where the limit is $1,000 -refrigerators, refrigerators/freezers, freezers, gas cookers, gas ovens, water heaters, reversing cameras, solar power systems, aerials and satellite dishes, diesel, space or fuel heaters, communication & entertainment systems